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4 years after its launch, Luko, a 'neo-home insurance' startup, already positions itself as the leader in the European market, with over 300,000 policyholders.
To explain its success, its founder Raphaël Vullierme sees it as the result of an obsession: prioritizing customer relationships and consumer needs.
This stands as a challenge to 'traditional' insurers, sometimes viewed with suspicion by their policyholders...
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